Vulnerability: 80/100 | 340 reviews | Beauty App
The Sephora US app has a wide range of issues, including frequent crashes, glitches, and poor user experience. Many users complain about the app's lack of functionality, such as the inability to properly manage their account and shopping cart. The app's overall performance and reliability are major concerns for users.
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iPad app (undefined demand)
Ability to copy order numbers (undefined demand)
Reliable login and sign-in process (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
Sephora US: Makeup & Skincare has a vulnerability score of 80/100 — significant gaps ripe for disruption.
Users request: iPad app, Ability to copy order numbers, Reliable login and sign-in process. Full report has 3+ requests.
We analyzed 340 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 5+ prioritized recommendations with differentiators.