Vulnerability: 70/100 | 372 reviews | Utilities
The Remote for Samsung app has a number of significant issues, including poor connectivity, an intrusive advertising experience, and a fundamental design flaw that requires users to have access to the physical remote in order to set up the app. Many users report the app simply not working at all, and there are concerns about potential security and privacy issues. While some users find the basic functionality of the app to work well, the negative reviews far outweigh the positive ones.
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Ability to control TV without physical remote (undefined demand)
Reliable connectivity (undefined demand)
Transparent pricing (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
Remote for Samsung has a vulnerability score of 70/100 — significant gaps ripe for disruption.
Users request: Ability to control TV without physical remote, Reliable connectivity, Transparent pricing. Full report has 3+ requests.
We analyzed 372 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 5+ prioritized recommendations with differentiators.