Vulnerability: 78/100 | 289 reviews | Marketplace
Poshmark is experiencing severe user dissatisfaction following recent UI/UX changes and policy shifts post-acquisition. The app has alienated long-term sellers through account suspensions, high fees, and poor buyer protection, while simultaneously degrading the shopping experience through a broken feed algorithm that ignores user filters and preferences.
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Size/brand/category sorting in main feed (removed in recent update) (undefined demand)
Customizable 'For You' page based on user preferences (undefined demand)
Seller-side dispute resolution (seller refund options beyond app credit) (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 5+ distinct patterns.
Poshmark: Buy & Sell Fashion has a vulnerability score of 78/100 — significant gaps ripe for disruption.
Users request: Size/brand/category sorting in main feed (removed in recent update), Customizable 'For You' page based on user preferences, Seller-side dispute resolution (seller refund options beyond app credit). Full report has 4+ requests.
We analyzed 289 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 5+ prioritized recommendations with differentiators.