Vulnerability: 70/100 | 393 reviews | Entertainment
The majority of user complaints revolve around the recent removal of the remote control functionality from the Optimum app, which was a highly valued feature. Users are frustrated that this convenience has been taken away, making the app less useful. Additionally, some users report ongoing connectivity issues with the service.
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Remote control functionality (undefined demand)
Ability to access content on non-home networks (undefined demand)
Notification for movie reminders (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
Optimum has a vulnerability score of 70/100 — significant gaps ripe for disruption.
Users request: Remote control functionality, Ability to access content on non-home networks, Notification for movie reminders. Full report has 3+ requests.
We analyzed 393 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 5+ prioritized recommendations with differentiators.