Vulnerability: 82/100 | 355 reviews | Diet Planner
Noom has severely declined from its psychology-focused roots, now plagued by technical bugs, aggressive upselling, and poor customer service. Users report the app freezes constantly, loses data, and charges unexpectedly—while the core value proposition has been diluted by gamification and AI chatbot features that feel shallow compared to the original educational content.
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30-day calorie/macro graph view (must drill into individual days) (undefined demand)
Pre-logging meals for future planning (undefined demand)
Video captions and transcripts for accessibility (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 4+ distinct patterns.
Noom Weight Loss, Food Tracker has a vulnerability score of 82/100 — significant gaps ripe for disruption.
Users request: 30-day calorie/macro graph view (must drill into individual days), Pre-logging meals for future planning, Video captions and transcripts for accessibility. Full report has 4+ requests.
We analyzed 355 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 5+ prioritized recommendations with differentiators.