Vulnerability: 80/100 | 330 reviews | Navigation App
The MapQuest app has received overwhelmingly negative reviews, with users citing a wide range of issues including buggy performance, confusing navigation, lack of key features, and an excessive number of advertisements. The app appears to be struggling to compete with more popular navigation apps, and users are calling for a return to the previous, more user-friendly version.
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Ability to plan multi-stop trips (undefined demand)
Traffic congestion information (undefined demand)
Ability to select route preferences (e.g., avoid highways) (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
MapQuest GPS Navigation & Maps has a vulnerability score of 80/100 — significant gaps ripe for disruption.
Users request: Ability to plan multi-stop trips, Traffic congestion information, Ability to select route preferences (e.g., avoid highways). Full report has 3+ requests.
We analyzed 330 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 5+ prioritized recommendations with differentiators.