Vulnerability: 92/100 | 294 reviews | Password Manager
LastPass faces a critical crisis with 1-2 star reviews dominating the sample, driven by widespread login failures, non-functional customer support, and broken core features. The app appears understaffed and poorly maintained, creating an extremely vulnerable position for competitor acquisition.
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Live customer support/chat (accessible without login) (undefined demand)
Reliable Safari password autofill integration (undefined demand)
Apple Vision Pro app version (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 5+ distinct patterns.
LastPass Password Manager has a vulnerability score of 92/100 — significant gaps ripe for disruption.
Users request: Live customer support/chat (accessible without login), Reliable Safari password autofill integration, Apple Vision Pro app version. Full report has 3+ requests.
We analyzed 294 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 4+ prioritized recommendations with differentiators.