Vulnerability: 70/100 | 246 reviews | Coupon App
The Kohl's mobile app is plagued with a variety of issues, including frequent crashes, search and filtering problems, and an overall poor user experience. Many users report being unable to access basic app features and functionality. The app's problems seem to have worsened with recent updates.
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Ability to manually enter coupon codes (undefined demand)
Visibility into order status and returns (undefined demand)
Compatibility with older devices (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
Kohl's - Shopping & Discounts has a vulnerability score of 70/100 — significant gaps ripe for disruption.
Users request: Ability to manually enter coupon codes, Visibility into order status and returns, Compatibility with older devices. Full report has 3+ requests.
We analyzed 246 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 5+ prioritized recommendations with differentiators.