Vulnerability: 70/100 | 254 reviews | Luggage Tracker
The Avianca app has significant usability issues, with many users reporting problems with booking and managing flights, as well as frequent crashes and bugs. The app's poor performance and lack of key features have led to a very negative sentiment among users.
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Saving traveler information (undefined demand)
Seamless flight booking and management (undefined demand)
Reliable app performance (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
avianca has a vulnerability score of 70/100 — significant gaps ripe for disruption.
Users request: Saving traveler information, Seamless flight booking and management, Reliable app performance. Full report has 3+ requests.
We analyzed 254 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 3+ prioritized recommendations with differentiators.